Experience
Training Participant
Generation USA
Remote - Phoenix, AZ
Participating in a 22-week, 350+ hour Junior Web Developer program that emphasizes hands-on practical application. Learning fundamentals of JavaScript, programming fundamentals, developer tools, git, and problem-solving.
Managing Partner
A.S.H. Designs LLC.
Phoenix, AZ
Resolved technical issues for WordPress and ClickFunnel websites in less than 24 hours, including plugins, SEO copy editing of pages & blog posts, and customer membership accounts. Boosted brand partnership deals by 50% by highlighting the benefits of long-term relationships with my client’s podcast. Reduced customer complaints by 100% using empathy & addressing 1200 client inquiries weekly for three programs via email ticketing service, chat, and social media.
Internet Safety Evaluator
Telus International
Remote - Phoenix, AZ
Quantify and document video content for community guidelines violations as well as use my data entry skills to clear task queues within four hours. Analyze harmful and offensive material for 800+ social media postings based on US demographics to ensure safe internet browsing for all users. Audited & organized 30-40 social media posts per hour to verify compliance with community guidelines.
Education
Albion College
Albion, MI
Bachelor of Arts
Majored in Spanish & Theater and made the Dean's List.
Collins College
Tempe, AZ
Associate of Arts
Majored in Digital Video Production and made graduated with honors.